Vector Support

Last updated: September 3, 2026

Need help with Vector? This page covers account support, workout and GPS troubleshooting, notifications, privacy, and account deletion.

Contact Support

For help with Vector, email support@nwforge.app.

When reporting a problem, it helps to include your device type, operating system, Vector app version, what you were trying to do, and what happened. Screenshots are also useful when applicable.

Never send your password, authentication codes, API keys, or other sensitive credentials in a support message.

Account & Sign-In Help

Vector supports account-based sign-in so your workouts and progress can be associated with your account across supported devices.

If you're having trouble signing in, confirm that you're using the same sign-in method and email address you originally used for your Vector account. If the problem continues, contact support.

Workout & GPS Help

Vector can track strength workouts, cardio activity, workout history, and supported GPS-based activities.

GPS features require location permission while using the app. Location availability and accuracy depend on your device, operating system settings, and environment.

Notifications

Vector may request notification permission for optional workout reminders and other app notifications. Notification permissions can be changed at any time in your device settings.

Delete Your Account

Vector provides in-app account deletion. You can also review the complete deletion instructions here: Delete Your Vector Account.

Privacy

Learn what information Vector collects and how it is used in the Vector Privacy Policy.

Additional Help

If your question isn't covered here, email support@nwforge.app.